Ave. Infante D. Henrique, 311
Espazo Building
1950-421 Lisbon
PORTUGAL
Organized by
Termos & Condições (Serviço)
www.testingportugal.pstqb.pt
Termos & Condições (Serviço)
www.testingportugal.pstqb.pt
Termos & Condições (Serviço)
www.testingportugal.pstqb.pt
PREAMBLE NOTE
1. These general terms and conditions of sale are agreed between PSTQB – Portuguese Software Testing Qualifications Board , headquartered at the Faculty of Engineering of the University of Porto, located at Rua Dr. Roberto Frias, s/n, 4200-465 Paranhos, Porto, with correspondence address at Av.ª Infante D. Henrique, 311, Edifício Espazo, 1950-421 Lisbon, Legal Entity Identification Number (N.I.P.C.) PT 509 326 781 and contact +351 211 935 548, hereinafter referred to interchangeably as “Association” or “PSTQB” and users of the website www.pstqb.pt, hereinafter referred to interchangeably as “Users” or “User.”
2. The parties agree that purchases made through this website shall be governed exclusively by this contract, excluding any conditions previously available on the website.
ARTICLE 1
OBJECT
1. The purpose of these general terms and conditions of sale is to provide and define all the information necessary for the User regarding the methods of ordering, selling, paying, and providing the service, carried out on the official PSTQB website;
2. These conditions regulate all the steps necessary for the User to proceed with the payment of all services purchased; Utilizador proceder ao pagamento de todos os serviços adquiridos;
ARTICLE 2
ORDER
1. The User selects the service they wish to purchase (e.g., Certification Exam, Member Registration), fills out the respective form, and then makes the respective payment using one of the available options;
2. To purchase the services provided by PSTQB, the User must:
a) To register as an Associate:
- Go to the corresponding tab (Associates);
- Select one of the available registration methods;
- Fill in all required fields;
- Complete all information and choose the options available to you throughout the registration process, namely all tax information for the purposes of issuing and sending the respective invoice and receipt.
b) To register as a Candidate for an ISTQB® Certification level (ISTQB® Certification Exam):
- Go to the corresponding tab (Certifications);
- Select the ISTQB® Certification level you wish to take;
- Fill in all required fields;
- Complete all information and choose the options available to you throughout the registration process, namely all tax information for the purposes of issuing and sending the respective invoice and receipt.
3. Final confirmation of the order by the User implies full and complete acceptance of the prices and description of the services available for sale, as well as these General Conditions of Sale.
4. The PSTQB undertakes to process all orders received online in a diligent manner. If the service is unavailable, PSTQB undertakes to inform the User as soon as possible.
5. The User is fully responsible for the information contained in the invoice. Once issued, the invoice cannot be reissued with changes.
6. If payment of the invoice is not received by the services within the specified period, the order will not be guaranteed.
ARTICLE 3
PAYMENT
1. On the official PSTQB website, www.pstqb.pt, the following payment methods are offered to the User:
a) ATM Reference;
b) Bank Transfer;
ARTICLE 4
AVAILABILITY AND CONSUMPTION
1. The service will be made available after confirmation of payment.
ARTICLE 5
PRICES
1. Prices are final (Retail Price) and always in Euros;
2. If there is an increase in the price of any service, the User will be informed immediately and may choose to continue with their order (paying the difference) or cancel it.
ARTICLE 6
CANCELLATION AND RETURNS
1. The cancellation or return process is handled on a case-by-case basis by PSTQB – Portuguese Software Testing Qualifications Board. The request must be sent in writing to the contact email info@pstqb.pt, within 5 days of the order, and the instructions for cancellation or refund of the amount paid will be answered and defined by PSTQB, through the same means of communication.
2. Whenever possible, refunds should be made using the same payment method, but if this is not possible, the user must provide proof of payment and account or card ownership so that the refund can be made by bank transfer.
3. PSTQB undertakes to reimburse the User within a maximum period of 5 days if the return process has been accepted after review.
ARTICLE 7
PRIVACY POLICY
Your data is processed in compliance with personal data protection legislation. Subject to computer processing, it will be stored in the PSTQB database(s) and used for the registration and presentation of other products and services, as well as institutional information, to be made available by them.
Providing this information is optional, and you have the right, under the law, to access, correct, and delete any data that directly concerns you, either in person or in writing, directly to the address listed on the home page of this website.
