Av.ª Infante D. Henrique, 311
Edifício Espazo
1950-421 Lisboa
PORTUGAL
Organised by
Termos & Condições (Serviço)
www.testingportugal.pstqb.pt
Termos & Condições (Serviço)
www.testingportugal.pstqb.pt
Preambular Note
1. These general conditions of sale are agreed between the PSTQB - Portuguese Software Testing Qualifications Board, based at the Faculty of Engineering of the University of Porto, located at Rua Dr. Roberto Frias, s/n, 4200-465 Paranhos, Porto, with correspondence address located at Av.ª Infante D. Henrique, 311, Edifício Espazo, 1950-421 Lisbon, Corporate Identification Number (N.I.P.C.) PT 509 326 781 and contact +351 211 935 548, hereinafter referred to, interchangeably, as “Association" or "PSTQB " and users the website www.pstqb.pt, hereinafter referred to, interchangeably, as “Users" or "User”.
2. The parties agree that purchases made through this website will be governed exclusively by this contract to the exclusion of any conditions previously available on the website.
ARTICLE 1
OBJECT
1. The purpose of these general sales conditions is to provide and define all necessary information to the User about the modalities of ordering, selling, paying and providing the service, carried out on the official website of PSTQB;
2. These conditions regulate all the steps necessary for the User to proceed with the payment of all services purchased;
ARTICLE 2
ORDER
1. The User selects the service they wish to purchase (example: Certification Exam, Membership Registration), fills in the respective form and then makes the respective payment through one of the available options;
2. To purchase the services provided by PSTQB, the User must:
a) For registration, as an Associate:
- Go to the corresponding tab (Associates);
- Select one of the available registration modalities;
- Complete all mandatory fields;
- Complete all information and choose the options made available to you during the registration process, namely all tax data for the purpose of issuing and sending the respective invoice and receipt.
b) To apply as a Candidate for an ISTQB® Certification level (ISTQB® Certification Exam):
- Go to the corresponding tab (Certifications);
- Select the level of ISTQB® Certification you wish to undertake;
- Complete all mandatory fields;
- Complete all information and choose the options made available to you during the registration process, namely all tax data for the purpose of issuing and sending the respective invoice and receipt.
3. The final confirmation of the order by the User is equivalent to the full and complete acceptance of the prices and description of the services available for sale as well as these General Sales Conditions.
4. PSTQB undertakes to diligently process all orders received online. In the absence of availability of service provision a PSTQB, undertakes to inform the User as soon as possible.
5. The data contained in the invoice is the sole responsibility of the User. Once issued, the invoice cannot be reissued with changes.
6. If the payment of the invoice is not received by the services within the indicated period, the order will not be guaranteed.
ARTICLE 3
PAYMENT
1. No website oficial da PSTQB , www.pstqb.pt, propõem-se ao Utilizador as seguintes modalidades de pagamento:
a) ATM Reference
b) Bank Transfer
ARTICLE 4
Availability & Consumption
1. The service will be made available once payment has been confirmed.
ARTICLE 5
PRICES
1. Prices must be final (Retail Price P.V.P.) and always in Euros;
2. If there is an increase in the price of any service, the User will be informed immediately and may choose to continue with their order (paying the difference) or to cancel it.
ARTICLE 6
CANCELLATION AND RETURN
1. O processo de cancelamento ou devolução é tratado caso a caso, pela PSTQB – Associação Portuguesa de Testes de Software. O pedido deverá chegar por escrito para o e-mail de contacto rui.cardoso@pstqb.pt, até 5 dias após a encomenda, sendo as instruções de cancelamento ou devolução do valor pago respondidas e definidas pela PSTQB , pelo mesmo meio de comunicação.
2. Whenever possible, refunds should be made by the same payment method, but if this is not possible, the user must provide proof of payment and proof of account or card ownership in order for the refund to be made by Bank Transfer.
3. PSTQB undertakes to reimburse the User within a maximum of 5 days if the return process has been accepted after analysis.
ARTICLE 7
PRIVACY POLICY
Your data is processed in compliance with the legislation on the protection of personal data. This data, which is subject to computer processing, will be included in PSTQB'S database(s) and will be used to register and present other products and services, as well as institutional information, to be made available by PSTQB .
Its provision is optional and you are guaranteed, under the terms of the law, the right to access, rectify and cancel any data that directly concerns you, in person or in writing, directly to the address on the home page of this website.